At my new job, my boss asked me to make a customer service log using FileMaker Pro 12 (he said "you can figure it out"). So far his business has been logging their customer service complaints in an excel file and in a very simple Numbers spreadsheet. They want a new database that will combine all the information and be able to sort through these complaints easier.

So I have messed around with FileMaker a bit and am very confused. I have a drawing and complete idea of how I would like the database to work, but no idea how to make it. I was wondering if anybody on here would be willing to talk with me for a bit and help me out, or if anyone has a customer service database that I could work off of.

Thank you!


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