Hi, all.

I have a file that a customer has asked me to retrieve data from. The
file does not appear to have been hosted on server but rather on a
shared drive, and I suspect the network dropped out at an unfortunate
point and the file got corrupted. The backup process in place... well,
the client has a known good copy of the file from the last working
backup some nine months ago.

I have run Recover using FMPA v10 a number of times on both Windows
and Mac; the software reports 15 file blocks unavailable and no matter
which of the advanced options I try I cannot get the data from those
blocks to appear in the recovered file. The original reports as 2984KB
and the recovered file is 2820KB. The recovered file seems fine with
only one table missing records; I don't know how many but the most
recent record is dated May 25 of this year and the file was reported
damaged as of 14th July.

Looking at the original file with a text editor reveals a much less
human-friendly file structure than the old days. :) I tried calling
FMI Australia but the person I spoke to had no knowledge of the
recovery service they (used to?) offer. I have a vague recollection
that the service they used to offer has been replaced by the enhanced
recovery tools built into FMPA, but I live in hope.

Does anyone know if:
(a) FMI still offers a data recovery service
(b) bad pointers to data blocks could still mean the data in those
blocks is OK
(c) the file structure is known by someone who doesn't mind how
unfriendly it is :)

Thanks,

Daniel

--
Daniel Farnan
Developer/Consultant
DeskPower Computers Pty Ltd
http://www.deskpower.com.au

Ignorance is curable, not preventable.





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